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HOME > EVENTS > JOHN LEE

Special Guest Speaker - John D. Lee, Ph.D

Title:   The Dynamics of Reliance, Cooperation, and Trust
Presented By:   John D. Lee, Ph.D, University of Iowa

Monday September 25, 2006
8:00 PM
Student Union, Room 218C (Key West Hall)

Automation increasingly mediates our interactions with the world and with others. Although automation often makes people more effective, it can undermine performance if relied upon inappropriately. The concept of trust is often used to explain reliance, but has rarely been modeled quantitatively. I describe how decision field theory can be used to model the dynamics of trust and predict patterns of reliance. A game theoretic extension of this model describes how automation can affect cooperation between people. Experimental data shows how sonification can promote appropriate trust and how sharing information regarding automation reliance can enhance cooperation. Both situations require a dynamical representation to describe the time varying behavior typical of interaction with complex systems, but somewhat unusual in the study of such systems.

John D. Lee is a professor of Industrial Engineering, and has appointments in the Department of Neurology, the Public Policy Center, the Injury Prevention Research Center, and the Center for Computer-Aided Design. He has a background in engineering and psychology, with a Ph.D in mechanical engineering from the University of Illinois at Urbana-Champaign. His research enhances the safety and acceptance of complex human-machine systems by considering how technology mediates attention. Much of this work concerns emerging technology for cars and trucks where it focuses on technology that can distract drivers and technology that can mitigate distraction. His research also investigates the role of trust in mediating reliance on automation, and how human interface technologies can enhance the calibration of trust and help people use imperfect automation more effectively. He received the Ely Award for best paper in the Journal of Human Factors (2002), the best paper award for the journal Ergonomics (2005), and is a Donald E. Bently Faculty Fellow.

Pictures from the Event